Ancient Geek

jedijudy

Somehow our thread for technology questions has disappeared! (Very likely my fault!)
I took a quick look through the Heavenly pages and didn't see it, so will start this new thread.

If somebody sees the old Ancient Geek thread, just send me a message!

Thanks to @Lily Pad for bringing this to my attention.

jedijudy
One of the friendly Heaven Hosts

Wesley J

Thanks muchly for this, jj! - Very useful indeed! (He said, as former Ancient Geek thread starter.)

jedijudy

You are so welcome, Wesley J! I know we all need help sometimes.

Gracious Rebel

So here's a question for our shiny new Ancient Geek thread. I'm webmaster for my church and one of my responsibilities is being the admin for our email domain, which is provided via the Google platform via Google for non profits. I have access to an admin console where I can add users, issue them with email addresses on our church domain, reset passwords etc. People expect me to be some sort of tech expert but I'm far from it, mostly I just muddle through. The issue is this. Our church treasurer is retiring. He has a church email address in the format treasurer@churchname.org.uk. He will spend a few months training up his successor and he wants this new person to have access to all the treasurer emails in the interim period ... but he doesn't want to lose sight of them himself during that time. He asked me yesterday if that was possible, and I promised to try to find out!

Is it really as simple as sharing his password with the new person, so that both get to see the emails? Could they both reply to emails? Is it just like seeing your personal gmail emails on different devices? (I do this myself and can answer from either my phone, PC or ipad) I don't want to fall foul of any GDPR requirements or whatever, but I know shared mailboxes are possible on certain types of infrastructure as we use one at work (but thats in outlook/office). Once the handover period is over he won't require access, so the password could be changed I suppose.

carex

Often such an account would simply forward all mail to another email address. I don't know if you could set it up to forward to two other accounts. But if the treasurer actually checks the account via Google, then you can use the forwarding option to send it to someone else as well.

Jengie Jon

Yes, it is possible. Google has a whole raft of ways that this can be done. I would suggest that delegating and working out a protocol for the switch over would be a good way to work.