Trouble with links

MaryLouiseMaryLouise Purgatory Host
edited June 27 in The Styx
Are others having a problem creating links in posts?

Yesterday I wanted to link to the NYT article on a South African foraging restaurant. I highlighted text in my pots, highlighted and copied the NYT url, then clicked on the link symbol above my post. Linking to urls is something I do fairly often on other forums and this should be straightforward; in fact, for most of last year I had no problem at all making links here in the new Ship.

The http/// already present in the link doesn't disappear when you post the url in the box provided. So, I swiped across and deleted that, then posted my url. The box disappeared. I clicked on it again and repeated this. The link appeared but mangled. I tried again and the box hung and didn't disappear when I clicked OK.

Finally I got it to work but that was after eight attempts. I have no idea what I did right or wrong but the process shouldn't be this complicated.

Let me see if I can do it now:
Here is the [url="http://"]thread[/url]

Box disappears after url is posted, but seems to have stored it.

Sorry for this convoluted post.

Comments

  • Curiosity killedCuriosity killed Shipmate
    edited June 27
    I type in the code instead of using the html box:
    [url=https://(url address)]what you want the link to say[/url]
    

    So I type [url=
    copy and paste the url address
    close square brackets ]
    type the words I want showing to describe the url
    type [/url]
  • LeRocLeRoc Shipmate
    I have the same problem as MaryLouise. The hyperlink button doesn't work well.
  • It's losing the colon : from the broken links I've seen
  • finelinefineline Kerygmania Host
    It doesn’t work properly. You do have to delete the http bit before pasting in your link, and then the box does disappear rather than then asking what text you want to use for your link. It will have put the coding into your post, but just uses the URL as the text. You can then delete the URL being used as text (it is selected, which makes it easier) and add your own text. But it is much easier just to do the whole thing by typing the code, the way Ck has demonstrated. I just do this, as I found the other way too fiddly.
  • BroJamesBroJames Purgatory Host
    @MaryLouise, what device and what browser are you using?
  • fineline wrote: »
    It doesn’t work properly. You do have to delete the http bit before pasting in your link, and then the box does disappear rather than then asking what text you want to use for your link.
    It is a bit different from the Old Ship. As noted, you still have to delete the http bit (as on the Old Ship) but unlike the Old Ship there isn't a replacement text pop-up, as noted you need to edit the text of the post itself (I simply start typing as the URL is highlighted and therefore will be deleted when you type anything else while it's still highlighted). It's different from the old Ship, but not IMO worse.

    Except that at this moment following an upgrade of the software it seems that something is actually broken because the popup doesn't close automatically (you need to click somewhere else on the screen, after amending the replacement text otherwise the URL will no longer be highlighted).

  • finelinefineline Kerygmania Host
    Ah, I was wondering about that, because what I was saying (which I thought was what MaryLouise was saying) has been the case ever since I joined the new Ship, which is now about a year ago. But more recently people have been talking about link difficulties as if they are new, but when I have checked on my browser (Safari on iPad) it has been just the same as it always was.

    However, I am trying again right now, and yes, exactly what you said, Alan - the popup didn't close automatically, and if I click elsewhere on the screen to make it disappear, the text stops being highlighted. So even fiddlier than before.

    I didn't think you had to delete the http on the old ship - or rather, I thought that, as on other sites, it was ready highlighted, so pasting a link made it automatically disappear and be replaced. I've just had a check now, and that is the case - so I think when you are new to the new ship, you just assume the http will disappear when you paste a link, as that happened on the old ship and on other sites in general.
  • BroJamesBroJames Purgatory Host
    Yes. Already highlighted would be good. So many sites are https these days that I’m almost always having to delete the supplied text.
  • peasepease Tech Admin
    On my browser, even if the "http://"; isn't highlighted the first time I click on the link button, if I click on the button twice more (to close the link box then open it again), it is the second time the box opens...
  • MaryLouiseMaryLouise Purgatory Host
    edited June 27
    BroJames wrote: »
    @MaryLouise, what device and what browser are you using?

    I'm on Chrome at a desktop computer, but I'm not having trouble using this kind of link on any other forum and it isn't difficult to understand how to use a link like this. As fineline and others point out, something is wrong with the link.

    We shouldn't have to type out the codes and url ourselves -- that is the point of having a coded link there to use.

    Isn't there someone who can fix the link and ensure the http:// problem and disappearing box do what they should do?
  • finelinefineline Kerygmania Host
    Oh actually, yes, the http is highlighted now, the second time if not the first time. It wasn't the last time I checked (though I didn't try clicking on it three times) but I just checked again and it was highlighted the first time. I assume that is what the update has done, and that it is being slowly fixed?
  • MaryLouiseMaryLouise Purgatory Host
    Great, I'll check links again later.
  • BroJamesBroJames Purgatory Host
    MaryLouise wrote: »
    BroJames wrote: »
    @MaryLouise, what device and what browser are you using?

    I'm on Chrome at a desktop computer, but I'm not having trouble using this kind of link on any other forum and it isn't difficult to understand how to use a link like this. As fineline and others point out, something is wrong with the link.

    Oh yes, @MaryLouise, I agree. It’s just sometimes helpful in finding the source of the problem in order to fix it to know which browser it is occurring in. Sometimes the problem is about how the software relates to a particular browser.

    @pease may be able to fix it if it’s about how the software is implemented on the Ship, but if it’s an underlying problem in the software it may need to be flagged up for a fix at Vanilla.
  • LeRocLeRoc Shipmate
    Something seems to have improved. The http part is selected, so it's easier to replace it with a link. https://theguardian.com/uk

    However, the dialogue box doesn't disappear after you click "Ok".

    (Chrome on a desktop.)
  • MaryLouiseMaryLouise Purgatory Host
    BroJames wrote: »
    MaryLouise wrote: »
    BroJames wrote: »
    @MaryLouise, what device and what browser are you using?

    I'm on Chrome at a desktop computer, but I'm not having trouble using this kind of link on any other forum and it isn't difficult to understand how to use a link like this. As fineline and others point out, something is wrong with the link.

    Oh yes, @MaryLouise, I agree. It’s just sometimes helpful in finding the source of the problem in order to fix it to know which browser it is occurring in. Sometimes the problem is about how the software relates to a particular browser.

    @pease may be able to fix it if it’s about how the software is implemented on the Ship, but if it’s an underlying problem in the software it may need to be flagged up for a fix at Vanilla.

    Ah, I see, thanks @BroJames . Apologies if I sounded peevish.
  • BoogieBoogie Shipmate
    I agree, the http bit needs removing.
  • This is browser independent. AFAICT it has to do with the add-in script within the the bulletin board package. The button you click invokes a little script that someone wrote. There are probably going to be revisions to the version we're using, but with mass deployments, we may be one among many, and one that uses links more than most.

    I've found that you can make it work if you have your link in your computer's clipboard:
    -select all from the address field in your browser (windows and linux can do a ctl-A, and then a ctl-C which is select all and copy what's selected)

    -go to the url link button and click it, do a ctl-A there to highlight and then a ctl-V to paste your link overtop of the "http://".

    -then you click "okay" and forget about the link box and click down to where you werer entering the link, the link you pasted will be there twice, once where you want it non-highlight, and the second place where you can type over top to create the text you want the link to use.

    Note: you do not have to use control keys as I do, you can use other copy and paste methods, usually right clicking to get a wee menu of things. I just find the control (ctl) keys quick and easy.

    There is a problem that there isn't a link available at all in the mobile phone version of the board.
  • BroJamesBroJames Purgatory Host
    No links have to be done manually on phones. I’ve set up a couple of keyboard shortcuts which make it a bit easier.
  • ZappaZappa Ecclesiantics Host
    I type in the code instead of using the html box:
    [url=https://(url address)]what you want the link to say[/url]
    

    So I type [url=
    copy and paste the url address
    close square brackets ]
    type the words I want showing to describe the url
    type [/url]

    What a fantastic post. Thank you.
  • caroline444caroline444 Shipmate
    edited July 10
    [url]=https://(https://www.flickr.com/photos/hills_alive/47963433082/)just testing....[/url]

    Not perfect, but at least the link is there... Thank you Curiosity Cat! I don't have the brains to do anything except just follow a straightforward recipe, and this is good enough for me.
  • you don't need the brackets around the code - and you've got two https:// and a square bracket after the first url

    just testing
    [url=https://www.flickr.com/photos/hills_alive/47963433082]just testing[/url]
    

    what you are telling the code is the url I want to use is this = [url=https:// and the rest]
    this is what I want the link to say - the words typed between the two closed url brackets,
    [/url] - and this is the end of my url instructions.
  • Schroedingers CatSchroedingers Cat Shipmate, Waving not Drowning Host
    I have been finding it is flaky for some time - I have taken to some manual typing and stuff. It seems to be getting worse, which is not good.

    It looks like a Vanilla problem, rather than a Ship-implementation issue.
  • Schroedingers CatSchroedingers Cat Shipmate, Waving not Drowning Host
    This seems to have got worse. On a private board, someone added a link (and I have checked the link and the code, and everythign is fine). But the link is not taking you to the right place - it is going to the top of the thread it is posted on.

    From what I can see, the link in the code has the correct thread ID, but when it links, it has the wrong ID.

    More details if @pease (or anyone else) wants details (obviously, as it is a private board, I cannot post a link here. Although that link probably wouldn't work either).
  • peasepease Tech Admin
    Are you able to try it with a different browser and/or do other forum users experience the same behaviour?
  • BroJamesBroJames Purgatory Host
    I have sometimes found that a link to a post will stop at the top of the relevant page rather than going to the post. Clicking the ‘refresh’ symbol in the address bar usually resolves the problem. (Safari on the latest version of iOS - iPhone 6s)
  • Schroedingers CatSchroedingers Cat Shipmate, Waving not Drowning Host
    pease wrote: »
    Are you able to try it with a different browser and/or do other forum users experience the same behaviour?

    There has been another post with the same link that works. It was reported to me. so at least 2 people have had the issue (unknown browsers - I will give it a try with other browsers)
  • BroJamesBroJames Purgatory Host
    @pease has done a minor under-the-bonnet (aka hood) tweak, so there’s a slight change to the way links work. Here (I hope) is a definitive guide (for now)…

    Links
    • On many [all?] browsers just pasting the bare link beginning with
      http:// or https://
      
      will create a clickable link
    • The software also likes links formatted as
      [url=webaddress]link text[/url]
      or
      [url]webaddress[/url]
      
    • If you’re using a phone you’ll need to type or paste this in by hand
    • On desktops/laptops and other larger devices you can use the link button.
    • Clicking the link button produces a dialog with a box for you to type or paste in the web address (there is no longer any pre-loaded text so don’t forget to include the https:// or http://)
    • Click OK and the code is automatically pasted into your post
    • Currently you need to click or tap on the link button again or elsewhere on the screen to get the dialog to disappear.
    • The pasted code includes the web address twice.
    • The second occurrence should be highlighted and can be replaced with your chosen link text, or you can just leave it as it is and the web address will be displayed in your post.
    • OR type your post, select the text in your post you want to use as a link, and click the link button, then type or paste the web address into the dialog. Your selected text will then have the link code pasted around it
    • Preview is your friend. Use ‘Save Draft’ and then click Preview. If clicking the link works in Preview it’ll work in your post
    • If the link doesn’t work in Preview go back to ‘Edit’, see if you can spot what it is wrong. See if you can tidy it up manually and then try Preview again.
    • If all else fails, ignore all the linky code and the link button and just paste the bare web address beginning with http… . If it’s not clickable people can always copy it and paste it into the address bar on their browser.
  • RossweisseRossweisse Shipmate, Hell Host
    Thank you! I'll give it a try.
  • BroJamesBroJames Purgatory Host
    @pease I'm finding that when I make links the URL dialog comes up blank for the first time I insert a URL in a post, but on subsequent occasions it seems to be coming up with the "http: //" pre-inserted again.
  • peasepease Tech Admin
    Umm ... ah, I see what you mean. That's unhelpful - I suspect it's the insertion code that's doing that (once you've inserted a link into your post, the http:// re-appears in the link dialogue box).

    As suspected, reloading the page seems to clear it again. If doing this, remember to click "Save Draft" first.
  • I find the drop down box for quotes doesn't appear when I use my samsung phone.
  • Schroedingers CatSchroedingers Cat Shipmate, Waving not Drowning Host
    @pease - thank you for all your work. I am finding it seems to work more consistently (which is an improvement)
  • Just to throw a mix of symptoms into the pot. At present, I can use the insert button only to insert the first URL, the second and subsequent have to be typed in.

    Thanks for all your efforts.
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